Returns & Exchanges
At GarageBuddy, we want you to be completely satisfied with your workshop upgrades, which is why we offer a 30-day return window on all unused equipment and storage solutions. If your purchase doesn't fit your space or meet your expectations, our streamlined return process ensures a hassle-free experience.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all hardware, instruction manuals, and components are included to qualify for a full refund.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your box, making sure to cover or remove any old shipping barcodes.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once our warehouse inspects the return, your refund will be processed within 5-7 business days.